About your role:
The SaaS Business Development role is an Managerial-level position that reports directly to TSL’s founder. This is a ‘hunter’ role focusing on building and growing our SaaS solution business.
We are now at the stage where we are rapidly expanding across South-East Asia and are looking for the right talent to be part of this journey. Prior experience in SaaS business development is essential.
What you will do:
Develop and Strategize Go-To-Market Plans:
- Lead the development of Go-To-Market strategies for our SaaS products, ensuring alignment with the company's overall business objectives
- Conduct in-depth market research and analysis to identify emerging trends, competitor strategies, and customer needs
- Continuously monitor market dynamics and adapt GTM plans accordingly to capitalize on new opportunities
Oversee End-to-End Sales Development Operations:
- Take ownership of the entire sales lifecycle for our suite of SaaS products, from lead generation to deal closure, up to account management
- Develop and implement effective sales processes and workflows to optimize efficiency and productivity
- Regularly analyze sales data and metrics to identify areas for improvement and drive revenue growth
Identify and Cultivate New Business Leads:
- Proactively prospect and generate new business opportunities
- Build and maintain a robust sales pipeline, leveraging various lead generation techniques and tools
- Develop compelling sales pitches tailored to address specific client challenges and objectives
Cultivate and Nurture Client Relationships:
- Foster long-term, strategic relationships with existing clients, serving as their trusted advisor on all matters related to our SaaS solutions
- Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for upselling
- Act as the primary point of contact for client inquiries, escalations, and service requests, ensuring timely resolution and client satisfaction
- Assist on every onboarding for new accounts, ensuring a smooth and successful implementation process
Collaborate with Development Team on Technology Roadmaps:
- Serve as a liaison, facilitating communication and alignment on product roadmap priorities
- Gather insights from client interactions, market feedback, and competitive analysis to inform product enhancements and feature developments
- Conduct beta testing for new feature releases, providing feedback for iterative improvements
- Ensure timely delivery of product upgrades and enhancements, working closely with the development team to meet customer expectations
A successful candidate should have:
- Diploma or Degree Holder
- Proven track record of ‘hunter’ type sales role
- Experience in a SaaS business development is essential
- Self-starter with good people skills; is comfortable with a dynamic pace and manages multiple projects concurrently
- Excellent written & verbal communication skills
- High energy & positive attitude